Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- REAnonymous, Livonia, NYCustomer since Apr 2019
“I always knew that Erie Insurance was a great Company and I personally like Rick Wilkins. He’s just a good trustworthy person”
- MBAnonymous, Piffard, NYCustomer since Sep 2009
“Fast and courteous service. Really concerned with taking care of your customers.”
- JWAnonymous, Livonia, NYCustomer since Aug 2016
“Very personal service that is rare to non existent in the insurance business these days”
- JCAnonymous, Bloomfield, NYCustomer since Apr 2022
“Rick was very knowledgeable and it was clear that he personally cared and wanted to make sure we had the right insurance for us. No over selling just great customer service and information. We learned a lot through the process of switching policies over. Rick and his team made it all so easy. Highly recommend! You will not be sorry. ”
- MKLeicester, NYCustomer since Feb 2022
“When I was comparing insurance prices, Sue, at Long Agency, was great. She got right back to me with prices and answered my questions about coverage. I like working with a local agency and I got a lower price for the same coverage. ”
- JPDansville, NYCustomer since Jan 1996
“great people!!!!”
- RPNunda, NYCustomer since Aug 2013
“Local…helpful…good pricing.”
- EKFairport, NYCustomer since Sep 2010
“Personalised support and rapid response to all inquiries.”
- CWAnonymous, Canaseraga, NYCustomer since Oct 2005
“Everyone at The Long Agency is professional and knowledgeable. Questions are met with an immediate response in a friendly manner. We have done business with this agency for many years and have no intention of changing that!”
- RCMt Morris, NYCustomer since Feb 2001
“Friendly courteous customer service.
Dependable staff. ” - MCMt Morris, NYCustomer since Dec 2014
“We haven’t had any issues, but based on your past performance I feel relatively comfortable in my “trust” of you and the agency. ”
- BMAnonymous, Aurora, NYCustomer since Jun 2012
“All of you have always been extremely helpful to me and my family when it comes to insurance. Thank you Brian”
- AMScottsville, NYCustomer since Jul 2001
“Communication is always excellent.”
- JYLeicester, NYCustomer since Jan 2022
“Very quick responses and had answers to every question I had also very nice and polite people. ”
- CBConesus, NYCustomer since Sep 2021
“Knowledgeable, courteous, kind, and timely. ”