Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- TSAnonymous, Dalton, NYCustomer since Dec 2022
“Amazing communication by breaking down the policy and explaining things to me”
- JLConesus, NYCustomer since Jun 2022
“Great service, decent price. Appreciate the recommendations on choices of coverage”
- MSPittsford, NYCustomer since Dec 2022
“Professional advise tailored to my personal situation. Great attention to detail and follow up. Communication was top notch. I would recommend Long Agency to anyone.”
- RDAnonymous, Stuart, FLCustomer since Jan 2018
“Excellent follow through with the insurance company in connection with a small claim that I had this year. Excellent communications as well. I highly recommend Long Agency as they are there when you need help with a claim, unlike some other agencies that I have done business with over the years. ”
- MHLivonia, NYCustomer since Dec 2019
“Your office is easy to reach, and when I call, I am able to talk to a person not a machine.”
- RAAnonymous, Dalton, NYCustomer since Nov 2022
“Your customer service from your agents is second to none. They did a excellent job at finding me the best and most cost efficient coverage to meet all my insurance needs. These include auto, 2 motorcycles and homeowners insurance. Very thorough and attentive to each individuals need. I specifically worked with Sue and Helen. Thanks very much. You are greatly appreciated. ”
- SMAnonymous, Hemlock, NYCustomer since Nov 2022
“Long Agency staff took the time to understand my needs & explain the coverage options available to me. I ended up with WAY BETTER coverage than I previously had. As a bonus, I was able to save a few hundred dollars a year on my insurance premiums.”
- LPMount Morris, NYCustomer since Nov 2022
“The staff is very knowledgeable and they use that knowledge to assist customers in making wise decisions. Everyone in the office was extremely friendly but at the same time very professional.”
- GPAnonymous, Mount Morris, NYCustomer since May 1988
“Excellent staff that always answers any questions thoroughly and quickly. ”
- JOAnonymous, Lakeville, NYCustomer since Nov 2017
“Great people at the Long Agency and always there if you need them. No reason to look for another agency!”
- JFAnonymous, Middlesex, NYCustomer since Nov 1998
“The Long Agency and it’s staff have consistently looked after both my personal and business insurance needs over the past decades with professional care and guidance, alway looking out for MY best interests. Attention to the details and personal service are becoming harder to find. It’s a relationship that I truly value. ”
- SHAnonymous, York, NYCustomer since Dec 1899
- RHAnonymous, Honeoye Falls, NYCustomer since Jul 1979
“We like that you keep up with better deals for us. We also love how you always respond to any questions or problems right away. Also appreciated your researching to find us affordable flood insurance. ”
- MHPavilion, NYCustomer since Jul 1986
“I like your customer service ”
- MJAnonymous, Nunda, NYCustomer since Sep 2022
“I actually really liked that this company didn’t charge me twice the first month. It made it affordable for my family. And also that the employees were so helpful and patient and understanding. Thank you so much. ”