Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CCCanandaigua, NYCustomer since Aug 1979
“The Long Agency has always given me great service. Anytime I call the agency I get prompt courteous responses.”
- PMRochester, NYCustomer since May 1995
“I have been a 30+ year customer and all things have been handled well.”
- MCAnonymous, Mt. Morris, NYCustomer since Dec 1978
“Long Agency is always diligent about getting a quick response so that any action we need to take is not delayed.”
- WHGeneseo, NYCustomer since Oct 2019
“I have used their service for years they have always been super helpful and easy to work with I got a quote quick and they were able to help me get the right insurance plan for me!”
- EAAnonymous, Avon, NYCustomer since Aug 2016
“I appreciated being told about lower rates and being able to transfer my children’s insurance easily into their own name!”
- TDAnonymous, Nunda, NYCustomer since Mar 2002
“You do everything right! ”
- JMGeneseo, NYCustomer since Oct 1980
“When I need assistance with my insurance policies you are always there to answer my questions and do whatever it takes to get my results quickly.”
- PPAnonymous, Livonia, NYCustomer since Apr 2018
“Unfortunately we needed to file two claims last year. I can’t tell you how pleased we were with the prompt response we received!”
- MDAnonymous, Avon, NYCustomer since Jul 2022
“We switch our business insurance over to Rick and the Long Agency about 2 years ago and the support we have gotten is unheard of in todays world. We are in the process of switching everything else over to them now. 10/10 would recommend to a friend. ”
- VHDalton, NYCustomer since Apr 2014
“Whenever we have a question everyone is always so polite. Just the other day I was questioning my auto insurance premium and Sue came back with an estimate which I did not expect saving me $260/yr. for the same coverage. Thank you!”
- CSAnonymous, Groveland, NYCustomer since Apr 2011
“Someone always answers the phone or email quickly and resolves any problems. Personal service is always evident at the Long Agency.”
- JSAnonymous, Geneseo, NYCustomer since Oct 1979
“long Agency has handled both my personal and business insurance for over 45 years. Always with professionalism always in a timely manner and always with my best interest. Great staff with personal service. I would high recommend the Long Agency for all your insurance needs.”
- CBConesus, NYCustomer since Jan 2022
“I was taking care of as if I was the only customer you had, your people are very knowledgeable, kind and courteous. Thank you very much for all the hard work that you do.”
- KPAnonymous, Groveland, NYCustomer since Jul 2017
“the most important thing to us is that your always quick to help”
- SMAnonymous, Hemlock, NYCustomer since Nov 2022
“The Long Agency Team went ABOVE & BEYOND to ensure I was receiving the BEST COVERAGE POSSIBLE! They were able to improve my overall insurance coverage. As an added bonus, they are also saving me be a few hundred dollars each year.”