Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PPAnonymous, Rochester, NYCustomer since Nov 2020
“Rick and the Agency are great to work with and really seem to hold our best interests in all of our dealings.”
- TRAnonymous, Mt. Morris, NYCustomer since Apr 2001
“Someone hit my car in a parking lot at work and everyone involved in the process from the claims adjuster to mechanic who fixed it did a fantastic job. They all made sure that I felt like my situation was just as import even though it was a minor accident.
Cudos to a great team!!!” - JDAnonymous, Brockport, NYCustomer since Apr 2023
“Everyone is very responsive and helpful. Made the process of changing insurance easy!”
- EWLivonia, NYCustomer since Sep 2020
“Erie Insurance did a great job in taking care of me following an accident that totaled my vehicle.”
- SGAnonymous, Mt. Morris, NYCustomer since Apr 1986
“Long Agency is there for it’s customers no matter how small or large the issue. The agents seem to know each customer personally and treat you like family.”
- MSAnonymous, Livonia, NYCustomer since Mar 2022
“Rick took the time to go over all our policies, do a comparison, discuss what each policy would cover, and which policy
would protect us the best-and a savings on each policy! I would recommend Rick and his company, Long Agency Insurance, to
anyone needing insurance or are looking to review present policies. Rick and staff are always there to answer questions and keep you informed…” - PBAnonymous, Binghamton, NYCustomer since Oct 2002
“When I call the office I get a person to talk to versus a recording…the staff is friendly and professional…service is great!”
- LKLivonia, NYCustomer since Oct 2008
“Friendly, helpful – locally located – I feel I’m personally taken care of.”
- EJAnonymous, Dansville, NYCustomer since Jun 2014
“Alway available for questions and lightning fast on resolving insurance claims!”
- JCAnonymous, Fairport, NYCustomer since Feb 2010
“I have been a valued client for approximately 15 years handling my business and personal needs. Rick has always been very attentive to my needs and has provided excellent service. ”
- KBAnonymous, Lakeville, NYCustomer since Sep 2011
“Always prompt and courteous service on and off the clock!”
- DRAnonymous, N Myrtle Beach, SCCustomer since Sep 2019
“Very helpful when I had change of address issue!! Above and beyond!!”
- MKAnonymous, Rochester, NYCustomer since Jan 2011
“Very good company to work with…I would recommend them highly !”
- RFAnonymous, Geneseo, NYCustomer since Sep 2018
“I had a recent claim due to a contractor damaging property. Made a call and agent was on site within 20 minutes. Hooked us up with claims adjuster and followed through until we were paid in full.”
- DWAnonymous, Mt. Morris, NYCustomer since Apr 1993
“Always friendly & prompt. Good rates. For improvement yearly or multiple year contact to review coverages & rates. ”