Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Michael K., Mount Morris, New York“very good company to work with.,……….I would reccomend them !”
Buffalo A., Mount Morris, New York“Richard really worked to help get the right coverage for me and my business, reigning in cost where we could, but pointing out where it would benefit to spend. I really appreciated the approach.”
- KTKathy T., Mount Morris, New York
“Great personal agency. Terrific group of people who are very knowledgeable and friendly.”
- LGLisa G., Mount Morris, New York
“Everyone I worked with at Long Agency was helpful, friendly and professional. Rick and staff reviewed our policies and determined what coverage would better meet our needs and best protect our property.”
Sarah M., Mount Morris, New York“My jeep was broken into while I was at the gym. It was in the middle of the day at a well known gym. After freezing my accounts and calling the police, I called Rick at Long Agency to report the incident. He was calm, supportive during a very frustrating time. Within two hours, I was at a repair shop having my windows looked at for replacement. It took less than one week to have my jeep fixed. The Long Agency team is professional, considerate, diligent and kind! I highly recommend Long Agency for all of your insurance needs.”
- EPEvan P., Mount Morris, New York
“My company (Palmer’s Property Maintenance LLC) just transferred over to Long Agency a week ago the whole process was easy! Very professional. Shout out to Richard L Wilkins ll for helping us through the process. Great people 😄”
Lisa W., Mount Morris, New York“Long Agency is very informative, knowledgeable and extremely professional. I highly recommend them.”
- MWAnonymous, Fairport, NYCustomer since Mar 2024
“The team at Long Agency Insurance is exceptional to work with. They are very responsive, polite, and go the extra mile in making sure you are taken care of. As a commercial insurance client, I would highly recommend them.”
- SGAnonymous, Mt. Morris, NYCustomer since Aug 1983
“When you call or stop in, they immediately know you and welcome you like family. Rick and his team are excellent!”
- SFAnonymous, Livonia, NYCustomer since Apr 2023
“My jeep was broken into while I was at the gym. It was in the middle of the day at a well known gym. After freezing my accounts and calling the police, I called Rick at Long Agency to report the incident. He was calm, supportive during a very frustrating time. Within two hours, I was at a repair shop having my windows looked at for replacement. It took less than one week to have my jeep fixed. Throughout that time, Rick called to check in with me etc. I highly recommend Long Agency for all of your insurance needs.”
- AMPerry, NYCustomer since Mar 2021
“Your staff is friendly and helpful. Response time to questions is quick and information is clear and easy to understand.”
- KMAnonymous, Livonia, NYCustomer since May 1996
- WRAnonymous, Salisbury, MDCustomer since Apr 2023
“Delighted with on boarding. ”
- DCAnonymous, Livonia, NYCustomer since Aug 2017
“Everyone is prompt to answer any questions I have. I also feel confident that I am getting the best possible rates. Whenever someone starts complaining about their current insurance, I am quick to drop the Long Agency name.”
- DLAnonymous, Mount Morris, NYCustomer since Feb 2023
“The Long Staff was very accommodating and were able to provide us with the necessary insurance for our new business based upon their familiarity of the community they service. ”