Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ATAlex T., Rochester, NYCustomer since Jan 2007
“All question I have are answered quickly. All employees are always friendly.
Certificates of insurance are issued almost immediately.
Any problem with insurers are addressed by your staff.
Company is very customer oriented.
Very good communication with clients
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- JOJamie O., Lakeville, NYCustomer since Aug 2018
“Could not be happier with your agency or Mr. Rick Wilkins. Always gets back to me asap and as a relatively new business he has always made it a point to stop in and go over things as they unfold. Would highly recommend your agency and Rick both personally and professionally.”
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- MCMelissa C., Honeoye, NYCustomer since Apr 2009
“The Long Agency has insured my home and vehicles for several years. It is wonderful having a professional team to monitor the protection of these important assets. Their service is efficient and reliable, much better than the DIY online policies. My account rep, Debbie, is the best. She reviewed my auto policy and found a way to save me a significant amount on my premium. ”
- JFJames F., Rochester, NYCustomer since Nov 1998
“My experience with the Long Agency is decades long. The leadership and staff have always demonstrated genuine care for my personal and business best interests. They work hard to build long term relationships and are totally supportive when claims arise. Quality people!”
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