Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EDLivonia, NYCustomer since Jun 2019
“When I bought a house in the area they set me up with coverage that took advantage of my existing policies and discounts with ERIE Insurance”
- THAnonymous, Avon, NYCustomer since Jan 2009
“Allways Super informative on their products, The whole team does a great job, and keeping me informed as too my policies and changes I would like to make! ”
- EVGeneseo, NYCustomer since May 2017
“You work hard to get me the best deal and the best insurance coverage.”
- CRAnonymous, Caledonia, NYCustomer since Jan 2020
“Debbie is professional, friendly and helpful. She and Long Agency helped us save HUNDREDS on our auto and home insurance. Very happy customers ”
- JGAnonymous, Caledonia, NYCustomer since Apr 2006
“Friendly and answered all my questions! Very quick turn around! Great customer service! ”
- MWAnonymous, Geneseo, NYCustomer since Dec 1988
“Long Agency has handled all of my personal and business insurance years for over 20 years. All of the staff are always there and very helpful whenever I need assistance”
- BLAnonymous, Leicester, NYCustomer since Mar 2013
“you are very friendly and helpful.”
- CMAnonymous, Rochester, NYCustomer since Jan 2016
“Great customer service and quick turnaround with answers to any question.”
- CSAnonymous, Groveland, NYCustomer since Mar 2011
“The Long Agency was able to get us better coverage for less money. But more importantly is their customer service and attention to detail. Questions a are answered quickly and problems are resolved with accuracy. Thanks guys!”
- CBAnonymous, Avon, NYCustomer since Apr 2005
“Your company has always answered all my questions regarding my business and personal policies fast and friendly. Thanks Chris”
- FPAnonymous, Mt. Morris, NYCustomer since Jun 1964
“The Long Agency has provided the Village of Mount Morris with its insurance needs for many years. Andy and the staff (Kelly and Rick) are knowledgeable of the products they sell. Their professionalism and customer service are impeccable, and we appreciate the benefit of purchasing local and the support to the local economy. The company has shown their commitment to the community as a generational downtown small business for many years.
Frank M. Provo,
Mayor, Village of Mount Morris
” - BGScottsville, NYCustomer since Jul 2015
“The staff at the Long Agency stands out when asked, which is the best part of their service. Anytime we call or email for help with our services, there is always a friendly, competent and quick response to our need. We really appreciate the confidence we have that our needs are being met.”
- MFAnonymous, Warsaw, NYCustomer since May 2013
“Sue has always done a super job taking care of our auto and home insurance needs. I would describe the Long Agency experience as fast, comprehensive and a great value! Mike Fitch”
- JWW. Henrietta, NYCustomer since Jan 2011
“Reps are friendly and communicate information clearly.
Insurance rates are reasonable and response time to questions is excellent.” - RDAvon, NYCustomer since Apr 2018
“Great customer service.
Quick response to needs.”