Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EBSpringwater, NYCustomer since Oct 2018
“The Long Agency is the most see through insurance agency I have ever used. All the information is clear and upfront. It is a refreshing feeling to be given clear information. ”
- MHPavilion, NYCustomer since Jul 1986
“Awesome agency!! Debbie always answers any question I have!!! Been a customer for many years and won’t go anywhere else ”
- JFNunda, NYCustomer since May 1999
“You listen to what our specific needs are. You tailor our insurance to us to the best of your ability. Thank you!”
- DCAnonymous, Geneseo, NYCustomer since Apr 1998
“Outstanding customer service and great attention to detail!”
- JLPittsford, NYCustomer since Oct 2000
“You were amazing when I hit the deer with my new car. I was in a rental within a short period of time. I am so grateful!”
- KRAnonymous, Fairport, NYCustomer since Mar 2001
“The staff at Long Agency is always professional, helpful and friendly. I have been working with you for over 20 years and would never do my insurance business with anyone else.”
- DCAnonymous, Spencerport, NYCustomer since Jun 1997
“Great service. Very friendly. I’ve been a customer for 20 years.”
- SPAnonymous, Dansville, NYCustomer since Mar 1999
“Attention to detail and someone there when I call”
- BTW Henrietta, NYCustomer since Jun 1995
“service is always prompt and accurate … staff is always knowledgeable and friendly
great local company to do business with” - JHStanley, NYCustomer since Jun 2008
“Kelly and Sue are always eager to help their customers and go above and beyond to make sure policies are thoroughly explained and processed efficiently. We have all our insurance through them including home and auto. We are grateful for the Long Agency’s small town feel and care, as out-of-towners. ”
- JGAnonymous, Conesus, NYCustomer since Oct 1987
“Long Agency has always given us the appropriate coverage that we need at a fair cost. Our homeowners and auto coverage has been there for us during all significant needs. Thank you for your service.”
- TBAnonymous, Dansville, NYCustomer since Apr 1998
“You are always pleasant and helpful….”
- JLAnonymous, Dansville, NYCustomer since Apr 1998
“You go the extra mile to make sure I get the coverage I’m paying for and give good advice on policy questions.”
- RWConesus, NYCustomer since Jul 1997
“Sue always works hard to provide the best coverage available for our needs at the best pricing possible. Thank you!”
- PCAnonymous, Churchville, NYCustomer since Jun 2018
“Your customer service is stellar. Fair pricing and being treated like my needs matter. I could not ask for a better agent. I highly recommend this agency.”