Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PJ
- LDGeneseo, NYCustomer since Aug 2006
“I have always been treated with the utmost respect and dignity even when my questions might seem superfluous. My calls are answered immediately and knowledgeably. The staff at Long Agency, especially Mrs. Betette, have consistently handled my questions/claims with a personal touch, offsetting any panic I may have been experiencing at the time. That’s what I call going above and beyond. ”
- JW
- PC
- KT
- TP
- JG
- SBScott B., Lockport, NYCustomer since Dec 2005
“Andy and Sue have always provided excellent customer service and answer all my questions in a timely manner. They have covered all my needs for over two decades and I would strongly advise all who need coverage to seek them out. They are experts in the industry and will properly insure you and your property at reasonable and competitive rates. ”
- NQNancy Q., Geneseo, NYCustomer since Mar 2020
“The attentiveness from beginning to end was 100%. My request was responded to within 24 hours. I had a visit from the representative, he had quotes to me within the next 24 hours. I had the best price and my insurance was in motion and paid for with the next two days. He went ahead and cancelled my other plans, everything was done seamless. This was also during the time of minimal contact due to Covid 19”
- DG
- TG
- RP
- JV
- EB
- MH