Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- TPAnonymous, Dalton, NYCustomer since Sep 1995
“I’ve been with the Long Agency for over 20 years and they take very good care of me. That’s worth everything.”
- DOAnonymous, Geneseo, NYCustomer since Nov 2005
“There are two knowledgeable young ladies that handle my account.
I could not ask for better service.” - JCMt Morris, NYCustomer since Apr 2015
“I like the small-town, friendly atmosphere. With your agency, I don’t feel like just another policy number, but rather an individual with a question or problem.”
- EMCohocton, NYCustomer since Sep 2001
“Anytime we call you take care of us right away no putting us on hold. Debbie is always pleasant and helpful. ”
- GJAnonymous, Leicester, NYCustomer since Mar 2016
“Calling back and and taking care of what I need. Thank you Glenn GJ rvrepair”
- JFAnonymous, Piffard, NYCustomer since Jan 2021
“The Long Agency provides a knowledgeable staff with excellent service along with a wide variety of options for all your insurance needs. ”
- JIAnonymous, Rochester, NYCustomer since Dec 2019
“Always very quick and helpful—Every time I’ve reached out with questions the team has gone above and beyond to make sure I understand and have things taken care of. They will work with you to find the best solution and be kind as can be the whole way. ”
- FPAnonymous, Mt. Morris, NYCustomer since Jun 1964
“I appreciate the fact that the agency is on top of the community’s insurance needs and looking for the best competitive pricing to provide the taxpayers of the Village of Mount Morris.”
- GHGeneseo, NYCustomer since Oct 2017
“Efficient, caring and professional. The staff tries to anticipate the potential needs of the clients.”
- MEAnonymous, Mount Morris, NYCustomer since Mar 2020
“I approached the Long Agency for business insurance after they were referred to me by a friend. Their service and pricing are exceptional and they made the transition from another company painless. I would recommend them to anyone looking for insurance.”
- JFAnonymous, Rochester, NYCustomer since Nov 1998
“We have been clients of the Long Agency for almost 30 years, both personal and business. Always great advice and attention to the details. Amazing staff, 5 star in every way! ”
- JGAnonymous, Livonia, NYCustomer since Mar 2011
“I love the personal yet professional service and attention we get every time we need them. ”
- PNLivonia, NYCustomer since Nov 2011
“Customer service is always spot on!”
- PCAnonymous, Nunda, NYCustomer since Dec 2002
“When you join the Long Agency as a customer, the service is excellent and if you have any questions or problems, they solve them in a very short time. The people treat you like family and are always there for you.”
- MCAnonymous, Honeoye, NYCustomer since Apr 2009
“The Long agency is always looking out for my beat interests with suggestions to improve my coverage and to save me money. I appreciate their diligence and customer service.”