Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JSAnonymous, Livonia, NYCustomer since Aug 2018
“Awesome and helpful!!”
- JGLivonia, NYCustomer since Mar 2011
“Your customers service is spot on!”
- RCAnonymous, Livonia, NYCustomer since Jun 2005
“My mom has used Long since I was a kid, so it was a no brainer for me to trust the agency with my insurance needs. I LOVE Debbie, she’s an absolute delight, handles all my inquiries and issues very fast, efficiently and is just an awesome person. I’ve recently worked with Rick too, he is also a true pleasure to work with!! You’ve a wonderful, knowledgeable, and supportive team, along with excellent prices for policies!! Thank you for all your years helping my family!! ”
- RFLeicester, NYCustomer since Aug 2002
“You have always been there to answer my questions and get me the best price. I know when I am in need you will be there. Thank you for providing a great service.”
- HMAnonymous, Geneseo, NYCustomer since Sep 2018
“I always get the best advice, support and coverage when looking at insurance needs and options. Someone always gets back to me in a timely manner and gives me attention and information so that I can make my best decisions. ”
- TCWayland, NYCustomer since Oct 1997
“Love the Long Agency for over 25 years! Great service and professionalism
” - JBAnonymous, Livonia, NYCustomer since Mar 2020
“You guys are always quick in responding to questions or needed forms and are able to get me the information I need in order to continue my projects knowing Im covered against possible incidents.”
- PDAnonymous, Mt. Morris, NYCustomer since Apr 2000
“Always looking out for your customers… giving the best prices on auto and home ins… always nice to meet with your office staff .”
- TMMt Morris, NYCustomer since Mar 2014
“The rates are very good or our needs. We like working with the office staff. They have always been very helpful when we have needed them.”
- MBAnonymous, Caledonia, NYCustomer since Aug 2020
“Done everything right. And by keeping vehicle and home owners insurance rates as low as possible helps everyone especially with health-care insurance being through the roof. No pun intended. ”
- WJLivonia, NYCustomer since Oct 2007
“Since my accident 11-28-20 – Erie insurance has been incredible – and ALL the assistance and questions and follow up and follow through from EVERYONE at the Long Agency has been nothing short of top notch. Each team member treats you like family and it’s been very helpful when I’ve needed to lean on all the team members ”
- DBPortageville, NYCustomer since Apr 2015
“Friendly, very helpful, always there to help”
- CWAnonymous, Canaseraga, NYCustomer since Oct 2005
“Everyone at the Long Agency is pleasant and friendly. Service is top notch. Questions and concerns are always answered in a timely manner. It’s a pleasure knowing your call will be handled efficiently and successfully! We highly recommend the Long Agency.”
- DWebster, NYCustomer since Feb 2021
“The staff was courteous and professional in handling my transfer of my home and auto.”
- SCMount Morris, NYCustomer since Nov 1978
“Your agency is easy to work with on my policy. Any time I need adjustments you are right on top of it.”