Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CWRochester, NYCustomer since Mar 2011
“Customer service is always on point! ”
- BLAnonymous, Pittsford, NYCustomer since Apr 2013
“The Long Agency is the pinnacle of professionalism. Their knowledgble and congenial staff are a pleasure to work with. Always on top of every issue and matter. I consider them a partner in my business. ”
- KTAnonymous, Herkimer, NYCustomer since Apr 2009
“I love the quick responses and accurate information. ”
- CDAnonymous, Livonia, NYCustomer since Jul 1988
“You guys are personal, professional, kind and easy to work with! Your communications are timely and clear! ”
- SGAnonymous, Mt. Morris, NYCustomer since Apr 1986
“Long Agency has excellent customer service. ”
- GPAnonymous, Mount Morris, NYCustomer since May 1988
“The Long Agency has excellent products and exceptional customer service.”
- DMAnonymous, Geneseo, NYCustomer since May 2021
“Everything. It’s that simple. ”
- BECortland, NYCustomer since Nov 2019
“Always there for any mishaps or misunderstandings with my policy coverage and billing!
Much appreciated ” - KELivonia, NYCustomer since May 2018
“Very helpful, easy to understand, proactive ”
- MTAnonymous, Leicester, NYCustomer since Jul 1998
“Saved us money. ”
- KMAnonymous, Livonia, NYCustomer since Jul 2010
“I love the friendly personalized service from the staff at the Long Agency. ”
- SHAnonymous, Mt Morris, NYCustomer since Oct 2012
“When I was looking for insurance quotes, I tried 3 different agencies. The Long Agency, I’m sorry to say, was the third. I waited over 2 days to hear from the first two with a quote and nothing. So I called you and I had a quote the same day. I have been with the Long Agency since then and have never been disappointed in the customer service I receive! I would definitely recommend them to everyone!”
- EJAnonymous, Dansville, NYCustomer since Jun 2014
“Fair insurance cost
Erie Insurance is the best for immediate action on claims
Easy access to questions” - JWAnonymous, Livonia, NYCustomer since Aug 2016
“Always friendly,personal, professional, ”
- TTAlbion, NYCustomer since Aug 2011
“The personal service is great! It’s so nice to call and talk to someone who takes care of you in a timely manner.”